Ticketmaster in hot water again — this time over Bad Bunny snafu

Ticketmaster continues to mess with the unsuitable fan bases.

Recent off the ticket-selling firm’s Taylor Swift’s “Eras Tour” catastrophe, a whole bunch of Dangerous Bunny followers have been denied entry into his Mexico Metropolis live performance on Dec. 9 after an “unprecedented quantity” of concertgoers have been offered “faux” tickets, the Washington Put up reported.

“This induced an uncommon overcrowding and the intermittent operation of our system, which generated confusion and sophisticated entrance to the stadium, with the unlucky consequence that some reliable tickets have been denied entry,” Ticketmaster defined on Twitter.

However in line with Mexican authorities, they have been actual — and offered via Ticketmaster.

That was sufficient for 1,600 indignant followers to ship complaints to Mexico’s Workplace of the Federal Prosecutor for the Shopper. In flip, Ricardo Sheffield, head of Mexico’s client safety company, tweeted that he has requested a report from Ticketmaster concerning the Dangerous Bunny incident.

Bad Bunny performing during his second concert at Azteca Stadium, as a part of World Hottest Tour, on December 10 in Mexico City, Mexico.
Dangerous Bunny performing throughout his second live performance at Azteca Stadium as part of the “World Hottest Tour” on Dec. 10 in Mexico Metropolis.
Getty Photographs

Not solely will PROFECO require Ticketmaster to reimburse followers, Sheffield stated, however they’re combating for the corporate to provide followers further compensation value 20% of the ticket worth, per an interview on Radio Fórmula.

Additional, Ticketmaster could possibly be compelled to pay a positive that would complete as much as 10% of its earnings in 2021, he stated.

Bad Bunny performs onstage during his World's Hottest Tour at SoFi Stadium on September 30 in Inglewood, California.
Dangerous Bunny onstage throughout his “World’s Hottest Tour” at SoFi Stadium on Sept. 30 in Inglewood, California.
Getty Photographs

Sheffield stated PROFECO has been getting a civil lawsuit prepared towards Ticketmaster even earlier than the Dangerous Bunny live performance — partly as a result of Ticketmaster has allegedly oversold tickets for its occasions, as it's accused of doing for the Mexico Metropolis present.

“They don't seem to be counterfeit. Ticketmaster stated they have been counterfeit, however they issued all of them,” Sheffield stated within the radio interview. “They made extra tickets.”

Ticketmaster stated that followers who had “reliable tickets via official channels” can be totally refunded though they'll nonetheless be robbed of seeing the 28-year-old Puerto Rican rapper carry out within the close to future. Mexico Metropolis was 2022’s most-streamed artist’s final cease on his large world stadium tour and he beforehand introduced he could be taking a break from the highlight as soon as it wrapped.

Ticketmaster website
Ticketmaster can be going through authorized motion from indignant Taylor Swift followers.
Getty Photographs

Dangerous Bunny has not spoken concerning the fiasco.

The Put up has reached out to reps for Dangerous Bunny and Ticketmaster for remark.

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